Cookie Policy

Fortune Clock Casino – Cookie Policy

This Cookie Policy explains how Fortune Clock Casino, operated at fortune-clock-casino-uk.com, uses cookies and similar tracking technologies when you visit our website. It also explains your rights and choices regarding those technologies.

Please read this policy carefully. It forms part of our broader Privacy Policy and applies to all users accessing fortune-clock-casino-uk.com from the United Kingdom.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device on return visits and remember certain information about your preferences or activity.

Cookies do not contain executable code and cannot carry viruses. They are widely used across the internet to make websites function properly, improve user experience, and provide information to website operators.

In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage. For simplicity, all of these are referred to as “cookies” throughout this policy.

Who We Are

Fortune Clock Casino is licensed and regulated by the UK Gambling Commission under licence number displayed in the footer of our website. Our registered business address and full corporate details are available upon request by contacting us at [email protected].

We act as the data controller for personal data collected through cookies on fortune-clock-casino-uk.com.

Legal Basis for Using Cookies

Our use of cookies is governed by two primary pieces of UK legislation:

The Privacy and Electronic Communications Regulations 2003 (PECR), as retained and amended following the UK’s departure from the European Union, requires us to obtain your informed consent before placing non-essential cookies on your device.

The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 apply where cookies process personal data. In those cases, we rely on your consent as our lawful basis, except where cookies are strictly necessary for the operation of our services, in which case our legitimate interests apply.

As a licensed gambling operator, we are also subject to the rules and technical standards set by the UK Gambling Commission. Some of our cookies support compliance with those obligations, including age verification checks, responsible gambling tools, and fraud prevention measures.

Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for fortune-clock-casino-uk.com to function. Without them, core services such as account login, secure transactions, session management, and navigation cannot operate properly. They cannot be disabled through our cookie settings.

Examples of what these cookies do:

• Maintain your session while you are logged into your account
• Remember items in your account preferences during a single visit
• Enable secure payment processing and fraud detection
• Support age verification and identity confirmation processes required by the UK Gambling Commission
• Store your cookie consent preferences

These cookies do not collect information that could be used for marketing purposes.

Performance and Analytics Cookies

These cookies collect information about how visitors use our website, including which pages are visited most often, how long users spend on each page, and whether visitors receive error messages. All data collected is aggregated and anonymised where possible.

We use this information to improve the performance, layout, and functionality of fortune-clock-casino-uk.com.

We use Google Analytics to support this function. Google Analytics places cookies on your device to measure website traffic and user behaviour. The data is processed in accordance with our data processing agreement with Google and their UK GDPR compliance obligations.

These cookies are only placed with your consent.

Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced, personalised features. For example, they may remember your language preference, your chosen currency, or display settings you have adjusted. The information these cookies collect may be anonymised and cannot track your activity on other websites.

These cookies are only placed with your consent.

Targeting and Marketing Cookies

These cookies are used to deliver advertising and promotional content that is relevant to you and your interests. They track your visits to fortune-clock-casino-uk.com and other websites, building a profile of your browsing activity.

We and our third-party advertising partners may use this information to show you adverts on other sites that are relevant to our services. These cookies also help us measure the effectiveness of our marketing campaigns.

In line with UK Gambling Commission advertising guidelines, we do not use targeting cookies to serve gambling advertisements to individuals who have self-excluded, or to individuals where there is a reasonable indication they may be under 18.

These cookies are only placed with your consent.

Responsible Gambling Cookies

As a UK-licensed gambling operator, we are required to maintain certain tools designed to protect players. Some cookies support the operation of our responsible gambling features, including deposit limits, time alerts, reality checks, and self-exclusion tools. These may be treated as strictly necessary where they are integral to our regulatory compliance obligations.

If you have set responsible gambling limits or taken a self-exclusion, relevant cookies help enforce those settings throughout your session.

Third-Party Cookies

Some cookies on fortune-clock-casino-uk.com are placed by third-party service providers acting on our behalf or independently. These include:

Google Analytics (Google LLC) – website traffic analysis and user behaviour reporting.

Trustly / payment processors – cookies that support secure payment initiation and fraud prevention during deposit and withdrawal transactions.

Advertising networks – where you have consented to marketing cookies, our advertising partners may set their own cookies to deliver relevant promotional content.

Customer support tools – live chat and support ticketing systems may place cookies to manage and track support conversations.

Each third-party provider operates under its own privacy and cookie policy. We encourage you to review those policies directly through the providers’ own websites. We have contractual arrangements in place with all third-party processors to ensure your data is handled lawfully and securely.

Cookie Retention Periods

Cookies are either session cookies or persistent cookies.

Session cookies are temporary and are deleted from your device when you close your browser. They are used to manage your current visit only.

Persistent cookies remain on your device for a set period after you close your browser, or until you delete them manually. The duration varies by cookie type:

• Strictly necessary cookies: up to 12 months
• Analytics cookies: up to 13 months (in line with Google Analytics default settings)
• Functional cookies: up to 12 months
• Marketing cookies: up to 24 months

You can view and manage the specific cookies placed on your device at any time using your browser settings or our Cookie Preference Centre.

Your Cookie Choices and Rights

Cookie Consent Banner

When you first visit fortune-clock-casino-uk.com, you will be shown a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customise your preferences by category. Your choices will be stored so that you are not asked again on every visit.

You may withdraw or change your consent at any time by accessing the cookie settings link in the footer of our website.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when a website attempts to set or access a cookie. The following links provide guidance for the most commonly used browsers:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Options > Privacy and Security > Cookies and Site Data
• Microsoft Edge: Settings > Cookies and site permissions
• Safari: Preferences > Privacy

Please note that disabling strictly necessary cookies may affect your ability to use certain features of fortune-clock-casino-uk.com, including account login and transaction processing.

Opting Out of Analytics

You can prevent Google Analytics from collecting data about your use of our website by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Your Rights Under UK GDPR

In addition to managing cookie consent, you have the following rights regarding personal data processed through cookies:

• The right to access personal data we hold about you
• The right to rectification of inaccurate data
• The right to erasure (the “right to be forgotten”) in certain circumstances
• The right to restrict or object to processing
• The right to data portability

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month in accordance with UK GDPR requirements.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been processed unlawfully. The ICO can be contacted at https://ico.org.uk/make-a-complaint.

Cookies and Responsible Gambling Compliance

Fortune Clock Casino takes its obligations under the UK Gambling Commission’s Licence Conditions and Codes of Practice (LCCP) seriously. Certain data collected through cookies may be used to support our player protection obligations, including:

• Monitoring play patterns to identify indicators of potential problem gambling
• Delivering responsible gambling messaging and prompts
• Enforcing self-exclusion and cooling-off periods set by the player
• Age and identity verification support
• Complying with anti-money laundering and fraud prevention requirements

Where such processing is necessary to fulfil our regulatory obligations, it may be carried out without relying on consent, instead relying on our legal obligations under the Gambling Act 2005 and UK GDPR Article 6(1)(c).

Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. At present, there is no universally agreed technical standard for how websites should respond to DNT signals. Fortune Clock Casino does not currently alter its data collection practices in response to DNT signals, but your cookie preferences set through our consent banner will always be respected.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our business practices. Any changes will be posted on this page. Where changes are material, we may notify you by email or by displaying a prominent notice on our website. Continued use of fortune-clock-casino-uk.com after such changes constitutes your acknowledgement of the revised policy.

Contact Us

If you have any questions about this Cookie Policy, or if you wish to exercise your rights in relation to personal data processed through cookies, please contact our support team:

Email: [email protected]

Website: https://fortune-clock-casino-uk.com/contact/

We aim to respond to all enquiries within 5 business days. For formal data protection requests, we will respond within one calendar month as required by UK GDPR.